- A Division of URBN Home Services
- 4285 Wagon Trail Ave, Las Vegas, NV 89118
- Open 24/7
- License Number: 0051994A
Last updated: April 24, 2025
Terms of Service
Introduction
These Terms and Conditions ("Terms") govern your use of the services provided by Home Air-Conditioning & Heating C-Corp ("Home AC & Heating", "we", "us"). By using our services, you agree to these Terms.
Services Provided
Home AC & Heating offers air conditioning, heating, and plumbing services. The specific services and any associated fees will be detailed in your service agreement.
User Responsibilities
You agree to provide accurate information when booking services, including your name, address, and contact information. You are responsible for maintaining the confidentiality of your account information and for any activities that occur under your account.
Customer SMS Consent Process
Home AC & Heating will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls.
When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys.
They will be verbally informed that "Message and data rates may apply", "Message frequency may vary", and they can "text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent." They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes.
Payments
Payments for services are due as specified in your service agreement. We accept various payment methods, which will be detailed in the service agreement. Late payments may incur additional fees.
Cancellation and Rescheduling
You may cancel or reschedule a service appointment by contacting us at least 24 hours in advance. Cancellations or rescheduling requests made less than 24 hours before the appointment may incur a fee.
Warranties and Guarantees
Home AC & Heating provides warranties for certain services and products as specified in your service agreement. These warranties are subject to the terms and conditions outlined in the agreement.
Limitation of Liability
To the fullest extent permitted by law, Home AC & Heating will not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of our services.
Governing Law
These Terms are governed by the laws of the State of Nevada. Any disputes arising from these Terms or your use of our services will be resolved in the state or federal courts located in Las Vegas, Nevada.
Contact Information
If you have any questions or concerns about these Terms, please contact us at hi@urbnservices.com or visit us at 4285 Wagon Trail Ave, Las Vegas, NV 89118